Very exciting news today at Fonolo. As we continue to be recognized as industry trailblazers, we are listed as a solution provider in “The US Contact Center Decision Maker’s Guide 2012” by ContactBabel. The informative 300-page report takes an in-depth look at the performance, operations, technology and HR aspects of US contact center operations.
If you’re involved in the contact center industry, this really is a must-read. The report examines six of the major pain points impacting the contact centers, data relevant to each area, and specific solutions to solve these issues.
Find Out All the Contact Center Trends in 2021
Find out what trends and changes the contact center faces in 2021