See Fonolo at ICMI Contact Center Demo & Conference

ICMI Contact Center Demo & ConferenceFonolo is proud to be a part of the ICMI Contact Center Demo & Conference, November 3-5, 2014 at the Hyatt Regency Chicago. Produced by ICMI, a leader and partner in the contact center industry for over 30 years, this event provides industry professionals with an opportunity to sharpen their skills, network with peers, and learn first-hand about technology trends available to improve their contact centers.

If you are looking for technology or service solutions, we think you will love the unique design of the Demo hall, as it provides an atmosphere attendees love and the opportunity to engage in real conversations around exhibitor offerings.

And while you’re there…

Be sure to stop by our Booth #714 to learn more about our cloud-based call-back solutions.

ICMI

We look forward to networking with some of the industry’s brightest minds and demonstrating how our call-back solutions can help improve operations within their contact centers by reducing abandonment rates, lowering telco costs and providing an overall better customer experience,” said Fonolo CEO, Shai Berger.

Contact Center Demo & Conference expects over 1,000 customer service professionals, along with 75+ speakers and 70+ exhibitors. Focusing on the most current topics in the industry, the conference provides over 120 hours of practical, unbiased education, including in-depth case studies, along with numerous networking opportunities. Download the brochure for more information on this event.

For live updates and insights from the show – follow @fonolo on Twitter.


Free Whitepaper:  10 Customer Service Statistics You Need to Know!

10 Customer Service Statistics You Need to KnowDownload our free whitepaper to see why these 10 customer service, customer experience and customer expectation statistics are what you need to know.

What’s Inside:

  • The Customer Experience is Even More Important
  • Great Customer Service Leads to Great Things
  • What You Need to Know About eCommerce
  • Understand the Rise of Facebook
  • Plus so Much More!

DOWNLOAD THE FREE 7 PAGE REPORT TODAY