Call-Backs for Healthcare Contact Centers
Discover the ways call-back technology can take your healthcare contact center to the next level. Streamline appointment scheduling, support after-hours callers, and much more!
Resources
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Top 7 Problems Fonolo Call-Backs Can Solve
Here are just a few ways Fonolo customers use call-backs to improve contact center operations.
This Credit Union Improved Customer Service and Saved Money on Outsourced Call-Answer Services with Call-Backs
Hawaii State FCU reduced their wait time while improving customer satisfaction with call-back technology.
This Public Service Agency Slashed Abandonment Rates by 65% and Cut Hold Time in Half with Call-Backs
For Oregon PERS, volume spikes and unpredictably long calls were challenging for agents and frustrating for clients before Fonolo Voice Call-Backs.
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