COVID-19 Safety Measures for Call Centers
As we transition back to the call center, we all need to do our part to...
Tag: post-pandemic
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4 Major Risks to Call Centers After the COVID-19 Pandemic
As we speed towards the close of our third official month in lockdown, it's time to...
Contact Centers: Prepare for Post-Pandemic Shocks Now
At the moment, many call centers are faced with a torrent of unexpected demand. At Fonolo,...