7 Professional Development Goals for Call Center Agents
In today's work climate, it's becoming increasingly difficult for employers to retain team members. Contact centers...
Tag: call-center-goals
How to Set Team Customer Service Goals
Setting goals with your contact center agents will support your most important profit driver: your customer...
How to Effectively Set Goals with Your Call Center Team
Goal setting and self-improvement often go hand-in-hand, and nowhere is this truer than in the call...