take-up-rate | Fonolo

We all know how demanding today’s consumers are. Nowhere is their patience shorter than when dealing...

Is your call center still forcing callers to wait on hold? If so, you are missing...

The bar for customer service has never been higher. In fact, today’s consumers are so demanding...

When people think of contact centers offering a call-back instead of putting callers on hold, the first...

Tag: take-up-rate