The Top Customer Service SMS Do’s and Don’ts
It’s no secret that next-gen consumers like to text with friends and even family rather than...
Tag: channel-preference-surveys
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
9 Images Capturing Omni-Channel Customer Service
We had a great webinar last week on top trends in the contact center industry. (Here's...