… And w
e’re back with another round of the latest and greatest in the customer experience game. Let’s put our hands together and give it up for the 2019 winners of Fonolo’s Customer Experience Excellence Awards!
Now in its 4th year, the Customer Experience Excellence Awards examine the work of outstanding contact centers from all industries and regions. It recognizes those who are leading the pack and spearheading the delivery of a superior customer experience for their customers by significantly reducing hold times. This year we are honored to acknowledge two distinguished businesses for their outstanding achievement in improving their customers’ experiences through the offering of call-backs.
Let’s roll out the carpet and congratulate the 2019 Customer Experience Excellence Award Winners of 2019 (#CXAwards):
We are thrilled to announce the launch of Fonolo’s first annual Customer Experience Excellence Awards. This awards program recognizes contact centers who deliver superior customer experiences and who are dedicated to reducing customer hold-times – something we are very passionate about here at Fonolo.
