[Video] 3 Takeaways from Our Last Google Hangout About Multi-Channel Customer Service
Last week, Fonolo hosted yet another insightful Google Hangout, discussing top questions...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
Live Discussion: Top 3 Questions About Multi-Channel Customer Service
As a professional in the customer service, customer experience or call center...
The Future of the Call Center: A Live Conversation with Industry Experts
Striving for call center greatness seems simple enough - keep a constant...