How to Prepare for High Call Center Workload During the Holiday Shopping Season
Increased demand on a typical day is challenging enough, but it can...
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Increased demand on a typical day is challenging enough, but it can...
This year, the holidays are going to look very different from the...
The 2020 holiday shopping season will look very different from others in...
Of all the years in recent memory, 2020 will stand out as...
Ever since the retail industry has gotten a digital facelift, only a...
A thoughtful human being on the other end of the line when...
Airline services have been scrambling to improve their customer service strategies and...
What do you do when you unveil a new smartphone or app...