This Call Center Reduced Abandon Rates by 62%
Velocity Credit Union is based in Austin and has served the area...
Your best source of customer service news, views, resources, and best practices
Velocity Credit Union is based in Austin and has served the area...
Ok, we get it; the job of a call center agent can...
It’s a six-letter word that most doctors tell their patients to beware...
If you work in a call center, you know what a challenging...