What if Customer Service Worked Like the App Store?
Apple's new Business Chat could have a huge impact on customer service by changing the balance...
Tag: apple-imessage
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Why Everyone Is Talking About Conversational Commerce?
Messaging platforms are fast becoming the most desired method of communication among consumers and businesses thanks...
Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...