Your call center works hard year-round to make sure metrics are being met and customers are happy. Oftentimes, when you’re busy dealing with everyday tasks, it’s easy to forget the importance of a fun working culture. Studies have shown that call center agents quit most often because of their work environments rather than their compensation. Companies need to find more ways to increase agent engagement and motivate employees. Luckily, a fantastic opportunity is just a few days away: Halloween.
Check out how you can create a hauntingly fun Halloween with these five party ideas!
When you’re on the phone for the majority of your shift, the workday can seem quite endless. To break up the monotony, call center managers can embrace a fun environment. Some do this as part of their ongoing culture – good for you! Others just look forward to certain times of the year – either way works. Luckily, a fantastic opportunity is just a week away: Halloween.
The standard impression of a call center workplace is quite negative. Professionals might describe it as dull, boring, and monotonous. But the truth is there are ways we can make the contact center a fun and lively place to be! Sometimes a quick change is an easy way to increase motivation and productivity throughout your organization. Are you ready to take on some new ideas?
I was looking for an example of how someone can completely miss the point, when I stumbled across this joke:
