Fonolo and Avaya – An Exciting Announcement
I'm very pleased to announce a huge step forward for Fonolo! This week began a new...
Tag: callback-assist
Yes, you can add cloud-based call-backs to your contact center without security risk.
As cloud-based services overtake more and more of enterprise IT, data security remains a concern that...
Comparing Fonolo and Virtual Hold
We held a terrific webinar last week (over 200 attendees!) titled "Top 5 Call Center Trends...