Survey Data Shows Call-Back Popularity Growing
Today’s demanding consumers have high expectations when it comes to the call center experience. A surefire...
Tag: click-to-call-back
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Getting Mobile Customer Service Right
There are over 2 billion smartphones in use right now. And in developed countries, penetration is...
How to Maximize the Benefits of Call-Back Technology
Investing in a call-back solution is a strategic way to lower abandon rates, smooth out spikes...
A Call-Back Solution Is a Great Insurance Policy! Find Out Why at Call Centre Week Canada
Call Centre Week Canada will be taking place on April 28th and 29th in beautiful Toronto. I am...