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Most Recent in : click-to-call-back

Today’s demanding consumers have high expectations when it comes to the call...

There are over 2 billion smartphones in use right now. And in...

This is the third post in our series on the ROI of...

Investing in a call-back solution is a strategic way to lower abandon...

Replacing hold-time with a call-back (a.k.a. call-back software) can be an extremely...

Call Centre Week Canada will be taking place on April 28th and 29th in...

Rapid change brings uncertainty. If you’re in the communications technology space, chances...