Tips for Success from a Contact Center Manager
We speak with Laura Reinhold, Member Services Manager at Credit Union of Colorado, about growing up...
Tag: contact-center-leaders
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
How Can You Be an Omni-Channel Superstar?
According to Dimension Data’s 2016 Global Contact Center Benchmarking Report, omnichannel integration is set to triple...