8 Things About the Voice Channel We’re Tired of Hearing
Since the inception of the voice channel, businesses have faced and overcome many obstacles to improve...
Tag: customer-service-reps
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Why Your Call Center Agents Deserve a Guinness
St. Patrick’s Day has long been considered a great excuse to pour yourself a cold one...
10 Tools That Will Make You Smarter About Customer Service
Everyone wants to provide better customer service. After all, customers are the lifeblood of your company....