How to Practice Positive Psychology in Customer Service
Have you encouraged a frustrated employee to stay positive after a particularly deflating customer interaction? If...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Have you encouraged a frustrated employee to stay positive after a particularly deflating customer interaction? If...
Call centers have become notorious for possessing one of the highest employee attrition rates of any...
St. Patrick’s Day is a great excuse to drink green beer, dress up like a leprechaun,...
Have you thought about implementing a call-back feature in your workplace? Are you weighing out the...