Why the Travel Industry is Adopting Click-to-Call (and Why You Should, too)
Travel is the single largest e-commerce category. Last year, in the US alone, online travel spending...
Tag: web-call-back
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Adding Call-Backs to your Website or Mobile App
Last week's webinar drew record crowds, and for good reason: it was focused on a very...
Fonolo Helps a Credit Union’s Mobile App Offer an Enhanced Call Center Experience
Mobile apps have become must-have components for companies in the financial space. Most large and mid-size...
Long Hold Times in the Call Center – HuffPost Live Discussion
Calling tech support - or any call center, is never fun. As a matter of fact,...