3 Takeaways from Our Discussion on Crisis Management for Customer Service
Last week, Fonolo hosted an insightful live discussion on how to handle customer service in a...
Tag: customer-service-experience
How to Deliver Great Customer Service in a Crisis [Live Discussion]
On any given day, contact centers run the risk of experiencing a surge in call volume....
3 Ways to Sharpen Your #CX Skills
“Ten years ago there was no web chat, smart phone apps, social media, and very little...