How Fonolo Handles Pre-Call Questions With Your IVR
Q: What if our IVR is already asking questions before connecting to an agent? Ian P....
Tag: Q&A
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Minimal Training With Optimal Call Center Results
Q: If we deploy Fonolo, how much training will our call center agents need? Mike B....
Call Center Strategies for Smaller Companies
Q: I’ve been struggling with trying to implement some new customer experience strategies with my call...