How Smartphones Can Lead to Better Retail Sales
As we recover from Black Friday and gear up for the holidays, retailers are left thinking...
Tag: smartphones
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NICE Mobile Reach: Another Attempt at Smartphone Customer Service
The intersection of the call center and the smartphone has become one of the most exciting...
Maintaining a Smart Call Center With Smartphones (3/3)
Call centers need to be mindful of trends related to customer behavior. What's trending right now...