Effective Customer Service Strategies from the World’s Biggest Brands
The rise of digital commerce and the growth of social media have given consumers powerful tools...
Tag: voice-of-the-customer
10 Sayings that Will Make Your Customers Happy
Have you ever talked to a customer service rep and had that feeling that they just...
5 Customer Service Buzzwords to Avoid
If you're like me, you're probably tired of hearing overused marketing buzzwords, especially when used in...
Whitepaper: Top 10 Customer Experience Trends for 2013
Don’t miss the latest trends report! Click here to read the 2020 call center trends report....