The Benefits of Gamification for Call Center Managers
Attention all call center managers: It’s time to talk about you. Picture...
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Attention all call center managers: It’s time to talk about you. Picture...
Headlines featuring “AI” and “chatbot” have dominated the discussion in the customer...
Persuasion is one of the most creative ways for a customer service...
Some people tend to go through life without making changes to their...
Picture this: By dinner time tomorrow you’ll be sitting around the table...
We’ve all had our share of amazing customer service experiences, and we...
Monday: It’s the start of a new week and everyone is back...
Every time a customer comes in contact with your brand, whether it’s...