Boo-tiful!: 5 Clever Halloween Costumes for the Call Center
BOO! Now that I've got your attention (and, assuming you speak 'ghost'), allow me to continue:...
BOO! Now that I've got your attention (and, assuming you speak 'ghost'), allow me to continue:...
By every measure, the tech scene in Toronto is exploding. Venture capital (VC) investment is hitting...
The rise of digital commerce and the growth of social media have given consumers powerful tools...
When it comes to Artificial Intelligence (AI), there are many fear-mongering headlines in circulation. Recently, Elon...
Tweet. As early as the 19th century, “tweet” was a charming term in the English...
I just returned from the excellent Conversational Commerce Conference. It’s not a big event (just one...
You know when you’re listening to a podcast interview and the guest says something and you...
Last week, Facebook announced that WhatsApp could now be used as a customer service platform. We...
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