Avaya Endgame?
It’s been known for months that industry behemoth Avaya was interested in...
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CPaaS Expands but Boundaries Getting Vague
Six months ago I wrote that “CPaaS is a victim of its...
Big Vendor Announcements Focus on AI at Enterprise Connect
The Enterprise Connect conference is one of the largest events in communications...
CPaaS Triumphs: Now What?
Some quick history: 10 years ago, I attended a conference called Emerging...
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Big News in CPaaS from Twilio, SendGrid & SignalWire
A year ago, the CPaaS (Communications Platform as a Service) space seemed...
Avaya Did Good with their Spotlight Moment This Week
Avaya’s annual customer conference (“Avaya Engage”) just wrapped up and I believe...
Twilio, Tropo, Nexmo, Plivo… ZANG! What Does it All Mean?
[UPDATED May 5, 2016: Vonage just bought Nexmo for $230m. With Twilio...