Avaya Endgame?
It’s been known for months that industry behemoth Avaya was interested in finding a buyer. Private...
Tag: cpaas
CPaaS Expands but Boundaries Getting Vague
Six months ago I wrote that “CPaaS is a victim of its own success. The founding...
Big Vendor Announcements Focus on AI at Enterprise Connect
The Enterprise Connect conference is one of the largest events in communications technology. It’s often the...
CPaaS Triumphs: Now What?
Some quick history: 10 years ago, I attended a conference called Emerging Communications (eComm). It was...
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Big News in CPaaS from Twilio, SendGrid & SignalWire
A year ago, the CPaaS (Communications Platform as a Service) space seemed settled into comfortable middle-age....
Avaya Did Good with their Spotlight Moment This Week
Avaya’s annual customer conference (“Avaya Engage”) just wrapped up and I believe they made good use...
Twilio, Tropo, Nexmo, Plivo… ZANG! What Does it All Mean?
[UPDATED May 5, 2016: Vonage just bought Nexmo for $230m. With Twilio still on an IPO...