Why Your Customer Service Strategy Should Include Online Chat
You've probably already noticed: There is a major shift towards messaging in...
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You've probably already noticed: There is a major shift towards messaging in...
Let us tell you a story. Back in May, a Canadian company...
Like Fonolo, Andrew Maher is on a mission to improve customer service....
Written by Stefani Amini There I said it! 2013 will be the...
What do contact center and customer service executives consider when trying to...
Travel Planners International (TPI) is an agency that supports travel agents by...
“My company was losing a lot of incoming calls from our clients...
Terrific news today: We are able to announce that Sirius Radio Canada...