Phone for the Holidays: Fonolo’s Customer Service Picks for 2020
A thoughtful human being on the other end of the line when you call for help....
A thoughtful human being on the other end of the line when you call for help....
Good customer service can be hard to find. Conversely, bad customer service is easy to spot...
Airline services have been scrambling to improve their customer service strategies and initiatives, making key investments...
Where does your brand sit on the green-o-meter? It's worth asking yourself this, as more and...
What do you do when you unveil a new smartphone or app that’s not quite ready...
Build a deck. Outfit a room. Fill a prescription. Get a birthday card. Purchase a television....
It’s imperative in a time of high competition and demand that your contact center is in...
Certain commentators in the customer service space have been predicting the death of the call center....
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