Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...
The “selfie” has become an essential part of internet culture today. You’re bound to find at...
The impact of AI on the call center is a red hot topic these days. Unfortunately,...
You’re fighting a pounding headache, your long commute to work is completely mind numbing, and your...
If you’ve chosen a career as a contact center manager, it won’t take long to realize...
Were you glued to last week’s Comey testimony like I was? The Fired FBI Director had...
The objective for this year’s CCW Conference & Expo is to strengthen the contact center’s foundation...
Running a call center is no easy task, they follow strict KPIs, often operate on a...
Select the type of demo you'd like.