The Contact Center Playbook for Improving Customer Satisfaction: Whitepaper
In this handy playbook, contact center leaders will learn the ins and outs of improving customer...
In this handy playbook, contact center leaders will learn the ins and outs of improving customer...
Last week, Fonolo hosted a very insightful and engaging Google Hangout discussing the future of chat-for-commerce...
Every third Thursday, at the beginning of every quarter, is known as #GetToKnowYourCustomersDay. In the name...
We’re now 6 months into the largest bankruptcy event in the history of the call center...
Messaging platforms are fast becoming the most desired method of communication among consumers and businesses thanks...
What does customer service mean to you? One might think the answer to that question is...
Every quarter we head on over to onholdwith.com and countdown which companies are being called out...
Recently, Shai Berger, CEO of Fonolo had the pleasure of speaking with former model turned entrepreneur,...
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