5 Customer Service Tips That Will Help You Retain More Customers
Guest Author: Scott Miraglia, CEO, Elevation Marketing Customer service isn’t just a buzzword. When done right,...
Tag: customer-experience-tips
50 Quick Tips for Improving the Customer Experience
Your customer is your brand. Whether your client-facing business is a long-standing institution or the brand...
5 Useful Quotes from Experienced Customer Service Leaders
Whether you’re a customer service director, manager, or representative, reading a few good words of wisdom...
5 Superb #CX Tactics That Trump Your Current Strategy
Did you know that a typical business only hears from 4% of unhappy customers? That’s an...
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The Worst Advice We’ve Ever Heard About the Customer Experience
Today, the customer experience is arguably the number one determinant of an organization’s success. Aberdeen reports...
[Infographic] Highlighting Key Customer Experience Tips
Last week, Fonolo released an eBook called “Mastering CX in the Contact Center: 7 Tips to...
[eBook] Mastering #CX in the Contact Center: 7 Tips to Follow
Picture this: Rows upon rows of cubicles, bright fluorescent lights flickering on the ceilings, a host...
10 Quick Tips & Stats About the Customer Experience
The customer experience is integral to the success of any business, but with competition stacking up...