5 Companies That Are Doing This Whole Social Media Thing Right
There is no shortage of companies that want to make social media their new BFF, particularly...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
There is no shortage of companies that want to make social media their new BFF, particularly...
At the best of times, being a customer service representative can be a thankless job. During...
With an estimated 1 billion Facebook users and 200 million Twitter users, it's no surprise that...
If you're like me, you're probably tired of hearing overused marketing buzzwords, especially when used in...
Across the board, consumers continue to be dissatisfied with contact centers. Take for example, the recent...
I spend a lot of time researching and reading whitepapers in the customer service and contact...
If you work in the world of call center or customer service, you are undoubtedly very...
Increasingly, companies are recognizing the importance of customer service to their business. Once seen as just...
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