Tag: on-hold-with

2020 was the year that companies finally realized that nobody escapes a call surge. At first,...

Can we all agree that being stuck on hold with a company is one of the...

As the weather warms up in the West and many take off for their summer holidays,...

Last week, Fonolo hosted an insightful live discussion on how to handle customer service in a...

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On any given day, contact centers run the risk of experiencing a surge in call volume....

39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...

Looking for 2019's Worst Hold Time Offenders? See the Top 10 here If you’ve ever tweeted...

It’s time for a mid-summer’s round up of the worst onholdwith.com offenders we’ve seen this month....