Top Ten Worst Companies to Call in 2020 #onholdwith
2020 was the year that companies finally realized that nobody escapes a call surge. At first,...
Tag: on-hold-with
#OnHoldWith the Worst Offenders of the COVID-19 Pandemic
Can we all agree that being stuck on hold with a company is one of the...
Who are you #OnHoldWith? The Top On-Hold Offenders in the Airline Industry
As the weather warms up in the West and many take off for their summer holidays,...
3 Takeaways from Our Discussion on Crisis Management for Customer Service
Last week, Fonolo hosted an insightful live discussion on how to handle customer service in a...
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How to Deliver Great Customer Service in a Crisis [Live Discussion]
On any given day, contact centers run the risk of experiencing a surge in call volume....
Top 10 Angry Tweets from Customers Waiting On Hold
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Countdown: The 25 Worst Hold Time Offenders of 2016
Looking for 2019's Worst Hold Time Offenders? See the Top 10 here If you’ve ever tweeted...
Who Are You #OnHoldWith? Top Twitter Complaints this Month
It’s time for a mid-summer’s round up of the worst onholdwith.com offenders we’ve seen this month....