The Top Hold Time Offenders of 2022 Revealed (And Airlines Aren’t Doing So Hot)
Airlines have dominated our list of hold time offenders this year. Find out what the Twitterverse...
Tag: on-hold-with
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Top Ten Worst Companies to Call in 2020 #onholdwith
2020 was the year that companies finally realized that nobody escapes a call surge. At first,...
#OnHoldWith the Worst Offenders of the COVID-19 Pandemic
Can we all agree that being stuck on hold with a company is one of the...
Who are you #OnHoldWith? The Top On-Hold Offenders in the Airline Industry
As the weather warms up in the West and many take off for their summer holidays,...
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3 Takeaways from Our Discussion on Crisis Management for Customer Service
Last week, Fonolo hosted an insightful live discussion on how to handle customer service in a...
How to Deliver Great Customer Service in a Crisis [Live Discussion]
On any given day, contact centers run the risk of experiencing a surge in call volume....
Top 10 Angry Tweets from Customers Waiting On Hold
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Countdown: The 25 Worst Hold Time Offenders of 2016
Looking for 2019's Worst Hold Time Offenders? See the Top 10 here If you’ve ever tweeted...