5 Videos to Help Call Center Agents Get Through Their Day
Ok, we get it; the job of a call center agent can be super stressful. You’re...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Ok, we get it; the job of a call center agent can be super stressful. You’re...
Today is “National Scavenger Hunt Day”, a day created to enjoy the good ol’ fashioned fun...
When United Airlines experienced a public relations meltdown for forcibly removing a paying passenger from a...
Any career that involves working with the public can be tiresome since making customers feel happy...
It was February 14, 1876, when Marcellus Bailey, one of Alexander Graham Bell’s attorneys, rushed into...
St. Patrick’s Day is a great excuse to drink green beer, dress up like a leprechaun,...
Last week, Fonolo hosted yet another insightful Google Hangout discussing BPO automation. This fabulous panel of...
To automate or not to automate? That is the question many Business Process Outsourcers (BPOs) are...
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