3 Ways Customer Service Can be an Effective Marketing Tool
Customer service is often not seen as the effective marketing tool that it is. It’s no...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Customer service is often not seen as the effective marketing tool that it is. It’s no...
The global market has become a battleground where brands fight to win consumers. From new entrants...
If you run a call center, change is familiar. The functionality and technology is more advanced...
Having an omnichannel contact center is becoming increasingly important as channel options are diversifying and consumers...
Mark your calendars! Sourcing Decisions 2017 is taking place March 2, 2017 at St. Andrew’s Club...
Fall is in the air, and with it comes the promise of Thanksgiving! Thanksgiving is a...
Millennials (those aged 18 to 30) aka Generation Y, are the next generation of customers that...
Smartphones and other mobile devices are an excellent way for your business to reach out to...