3 Customer Service Apps to Take on Your Summer Travels
Back in 2009, Apple filed for a trademark on its buzz-worthy phrase, “There’s an app for...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Back in 2009, Apple filed for a trademark on its buzz-worthy phrase, “There’s an app for...
One thing is clear: Everyone is talking about artificial intelligence (AI) these days. If you look...
Picture it: A young American family booking a flight to a city in another country via...
Today’s customers are savvier than ever before and one thing many of them are looking for...
As Harry Truman famously stated, “Not all readers are leaders, but all leaders are readers.” Wise...
Smart retail contact center and call center leaders are plan ahead for the variety of challenges...
Anyone who works in the customer service arena has witnessed an explosion in the hype surrounding...
Big question: How should text-based communication work alongside voice for customer service? In the dark ages,...
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