Twilio Wows the Crowd with Flex Debut
Twilio unveiled Flex, its new call center product yesterday and it definitely lived up to the...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Twilio unveiled Flex, its new call center product yesterday and it definitely lived up to the...
The number of cloud-based call centers is growing quickly and they are increasingly built on top...
Something new this week! As a result of recent acquisitions and other maneuvers, we now have...
Rumors broke on Friday that Twilio will be launching its own call center product called “Flex”...
Last week I wrote about the cloud-based call center gang. This week, let’s look at the...
The cloud has radically transformed the call center industry. This shift, now chugging along into its...
One of our goals with the Fonolo blog is to help you stay current on the...
We’re now 6 months into the largest bankruptcy event in the history of the call center...