[Webinar] The ROI of Call-Backs for Your Call Center
Did you know that over 60% of consumers feel that even one-minute of hold-time is too...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Did you know that over 60% of consumers feel that even one-minute of hold-time is too...
86% of consumers are put on hold every time they contact a business. In fact, the...
With an estimated 1 billion Facebook users and 200 million Twitter users, it's no surprise that...
If you work in the world of call center or customer service, you are undoubtedly very...
The key to success with any business is building strong, long-lasting relationships with customers. A strong...
Can your business afford to put callers on hold? If you're not sure, consider these 3...
Looking for the lastest contact center trends in 2020? Call centers are rapidly evolving to meet...
According to StellaService, 71% of shoppers become extremely frustrated while waiting on the phone and 67%...
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