7 Customer Service Facts that Actually Add Value
Most businesses understand the value of exceptional service and how it can make-or-break customer retention. The...
Most businesses understand the value of exceptional service and how it can make-or-break customer retention. The...
When you're on the phone for the majority of your shift, the workday can seem quite...
Today is a great day at the call center. The message boards assure you that all...
Can you relate to this statement: “We are generally staffed well enough to handle normal call...
Are you ready to discover the latest technology and services to improve operations? We invite you...
It’s that time of the year again! That’s right folks, tradeshow season is upon us. What...
It’s amazing to observe the rapid changes in the customer service space – the introduction of...
Hiring the right customer service agent is incredibly important to the success of your contact center....
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