6 Simple Tips for Social Media Customer Service Success
These days, the odds are pretty high that a business will have a presence on social...
With the labor shortage, a workforce in transition, and the dynamic (but disruptive) impact of AI, managing a contact center in 2024 can be a real workout. Why not take a break from the heavy lifting...
Read More These days, the odds are pretty high that a business will have a presence on social...
In the last five years, the trend of outsourced overseas call centers has begun to reverse....
ADP Canada and the Secret Behind Customer Service Success
Modern customers can't be kept waiting - here's how to deliver a more efficient customer service...
A few weeks ago, our CEO, Shai Berger, sat down with Peter Ryan, Principal Analyst and...
It’s no secret that next-gen consumers like to text with friends and even family rather than...
Guest Author: Scott Miraglia, CEO, Elevation Marketing Customer service isn’t just a buzzword. When done right,...
Which customer service blog posts helped to shape the last decade for you? When we look...
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