As we begin to wrap up 2012 we can’t help but think “What does 2013 hold for the call center and customer service industry?”
Let’s fast forward and start the conversation!
Subscribe to our YouTube channel and Join us LIVE on November 29th at 2:00 pm ET as we discuss the 2013 emerging trends that will dominate the call center. We’ve secured notable industry analysts, Dave Michels, Jon Arnold, and Dan Miller to be a part of this event. Continue reading